Privacy policy

Royal Neft Trading FZE (“Royal Neft”, “we”, “us”) respects your privacy. This policy explains what information we collect through this website and how we use it.

Information we collect

When you contact us through the enquiry or application forms or by email, we collect the details you provide, such as your name, company, email address, phone number and the content of your message, so that we can respond and, where relevant, discuss a potential transaction or application. We do not collect this information unless you choose to send it. Form submissions are delivered to our mailbox by an email delivery provider acting as our processor.

Cookies & third-party content

This website sets no tracking or advertising cookies of its own. Some pages embed third-party content:

• Market data on the home and Markets pages is supplied by TradingView and loads automatically because live prices are a core part of those pages. TradingView may set its own cookies and collect usage data under its own privacy policy.
• The office map on the Contact page is provided by Google Maps and loads only when you click “Show map”.
• Live headlines on the Markets page are fetched by our server from public news feeds; no request is made from your browser to those publishers.

How we use your information

We use the information you provide solely to respond to your enquiry, provide requested information, assess applications and maintain our business relationship, including know-your-customer checks where a transaction follows. We do not sell your personal information.

Data requests

To ask what information we hold about you, or to request its correction or deletion, contact us at info@royalneft.ae.

This policy is provided for general information and should be reviewed by your legal adviser before publication.